Welcome to CricketGear.in. Please read these Terms & Conditions ("Terms") carefully before using our website. By accessing or using our website, you agree to be bound by these Terms.
1. Agreement to Terms
These Terms constitute a legally binding agreement between you ("you", "your", "User") and VRX Cricket Gear Enterprises, doing business as CricketGear.in ("CricketGear.in", "we", "us", "our"), concerning your access to and use of the https://cricketgear.in website and any related services (collectively, the "Site").
Business Details:
VRX Cricket Gear Enterprises
GSTIN: 03EJHPB3597R1ZN
Jalandhar, Punjab
Email: support@cricketgear.in
By accessing the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue use of the Site immediately.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
2. Eligibility
2.1 Age Requirements
- The Site is intended for users who are at least 13 years of age.
- Users between 13 and 18 years of age ("minors") may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
- If you are a minor, your parent or legal guardian must read and agree to these Terms before you use the Site.
- Parents or legal guardians may transact on behalf of minors if they are registered users.
2.2 Legal Capacity
By using the Site, you represent that:
- You are not "incompetent to contract" within the meaning of the Indian Contract Act, 1872
- You are not an undischarged insolvent
- You have the legal capacity to enter into binding agreements
3. Membership
3.1 Individual Membership
CricketGear.in operates on a membership model. Individual memberships are available to eligible users who register on the Site and pay the applicable membership fee.
3.2 Institutional Membership
Institutional memberships (for clubs, academies, schools, etc.) are offered on a discretionary, invitation-only basis. Institutions cannot self-register for membership.
3.3 Membership Benefits
Membership benefits, including purchase credits, discounts, and other perks, are subject to change. Current benefits are displayed on the Site at the time of registration.
3.4 Membership Terms
- Memberships are non-transferable
- One membership per individual
- Misrepresentation of identity or eligibility may result in termination
- Membership fees are subject to our Refund Policy (30-day money-back guarantee)
4. Account Registration
4.1 Registration Requirements
To place orders or access member benefits, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Accept responsibility for all activities under your account
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at support@cricketgear.in if you suspect unauthorised access to your account.
4.3 Account Termination
We reserve the right to suspend or terminate your account if:
- You provide false or misleading information
- You violate these Terms
- You engage in fraudulent activity
- You abuse the referral program or any promotional offers
5. Products and Pricing
5.1 Product Information
We make every effort to display accurate product descriptions, images, colours, specifications, and prices. However:
- Actual colours may vary depending on your display/monitor
- Product specifications may change without notice by manufacturers
- We rely on information provided by manufacturers and suppliers
- We are not responsible for errors in information provided by third parties
5.2 Pricing
- All prices are listed in Indian Rupees (₹) unless otherwise specified
- Prices are subject to change without prior notice
- The price at the time of order placement will be the price charged
- We reserve the right to correct pricing errors, even after an order is placed
- GST and other applicable taxes are included unless otherwise stated
5.3 Product Availability
All products are subject to availability. We reserve the right to:
- Limit quantities purchased per person, household, or order
- Discontinue any product at any time
- Refuse or cancel orders that appear to be placed by resellers or dealers
6. Orders and Payments
6.1 Order Acceptance
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is confirmed only when you receive an order confirmation email from us.
6.2 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, RuPay)
- UPI
- Net Banking
- Wallets
- Other methods as displayed at checkout
Payments are processed securely through Razorpay. We do not store your card details.
6.3 Payment Terms
- Full payment is required at the time of order
- You agree to pay all charges at the prices in effect when incurred
- You authorise us to charge your selected payment method
- If payment fails, your order will not be processed
6.4 Purchase Credits
- Purchase credits are earned on eligible orders as per the membership program
- Credits have a validity period (see Refund Policy for details)
- Credits cannot be exchanged for cash
- Credits may be used for future purchases on the Site
7. Shipping, Returns & Refunds
For detailed information on shipping, cancellations, returns, replacements, and refunds, please refer to our:
By placing an order, you agree to the terms outlined in these policies.
8. Intellectual Property
8.1 Our Intellectual Property
The Site and its contents, including but not limited to text, graphics, images, logos, designs, software, and code (collectively, the "Content"), are the property of VRX Cricket Gear Enterprises or its licensors and are protected by copyright, trademark, and other intellectual property laws.
The CricketGear.in name, logo, and all related names, logos, product and service names, designs, and slogans are our property. You may not use these marks without our prior written permission.
8.2 Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. This license does not include:
- Resale or commercial use of the Site or its contents
- Collection or use of product listings, descriptions, or prices for commercial purposes
- Any derivative use of the Site or its contents
- Downloading or copying account information for third parties
- Use of data mining, robots, or similar data gathering tools
8.3 Third-Party Trademarks
All third-party trademarks, logos, and brand names appearing on this website are the property of their respective owners. CricketGear.in is an independent reseller and is not affiliated with, endorsed by, or sponsored by any of the brands listed unless explicitly stated.
We display third-party trademarks solely to identify products we sell. Such use does not imply any endorsement, sponsorship, or affiliation with CricketGear.in.
9. Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose
- Violate any applicable laws or regulations
- Provide false, inaccurate, or misleading information
- Engage in fraudulent transactions or activity
- Abuse the referral program (including creating fake accounts, self-referrals, or fraudulent referrals)
- Attempt to gain unauthorised access to the Site, user accounts, or computer systems
- Interfere with or disrupt the Site or servers/networks connected to it
- Use automated means (bots, scrapers, spiders) to access the Site without permission
- Collect or harvest user information without consent
- Impersonate any person or entity
- Upload viruses, malware, or other harmful code
- Circumvent security features of the Site
- Use the Site to harass, abuse, or harm others
- Post or transmit defamatory, obscene, or offensive content
- Infringe upon intellectual property rights of others
- Engage in any activity that could damage our reputation
Consequences: Violation of these prohibitions may result in immediate account termination, forfeiture of credits/benefits, and legal action where appropriate.
10. Fraudulent Activity
10.1 Zero Tolerance
We have zero tolerance for fraudulent activity, including but not limited to:
- Referral fraud (fake accounts, fake referrals, self-referrals)
- Payment fraud (chargebacks, disputed legitimate transactions)
- Identity fraud (false information, impersonation)
- Abuse of promotional offers or credits
10.2 Consequences
If we detect or suspect fraudulent activity:
- Your account will be immediately suspended or terminated
- All credits and benefits will be forfeited
- Any pending orders may be cancelled
- We reserve the right to pursue legal action and recover damages
- We may report the activity to law enforcement authorities
10.3 Investigation
We reserve the right to investigate any suspected fraudulent activity and cooperate with law enforcement agencies as required.
11. Warranty Disclaimer
11.1 Reseller Status
CricketGear.in is a reseller of cricket equipment. We do not manufacture any products sold on this Site.
11.2 Manufacturer Warranty
All product warranties are provided by the respective manufacturers. Warranty terms vary by brand and product. We will assist you in coordinating warranty claims with manufacturers (see our Returns Policy for details).
11.3 No Additional Warranty
To the fullest extent permitted by law:
- We make no warranties or representations about the quality, durability, performance, or fitness for purpose of any products
- We do not guarantee that products will meet your specific requirements
- We are not responsible for manufacturer defects or warranty claims
- Product images and descriptions are provided for reference only
11.4 Site Disclaimer
The Site is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties that:
- The Site will be uninterrupted, secure, or error-free
- Information on the Site is accurate, complete, or current
- Defects will be corrected
- The Site is free of viruses or harmful components
12. Limitation of Liability
12.1 Australian Consumers
If you are a consumer in Australia, nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted, or modified by agreement.
12.2 General Limitations
To the fullest extent permitted by applicable law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- We shall not be liable for any loss of profits, revenue, data, or goodwill
- Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim
- We are not liable for delays or failures caused by circumstances beyond our reasonable control
This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise).
13. Indemnification
You agree to defend, indemnify, and hold harmless CricketGear.in, its owners, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising out of:
- Your use of the Site
- Your violation of these Terms
- Your violation of any third-party rights
- Any false or misleading information you provide
- Any fraudulent activity conducted through your account
14. Third-Party Links and Content
The Site may contain links to third-party websites or content. We:
- Do not control or endorse third-party websites
- Are not responsible for their content, accuracy, or practices
- Are not liable for any harm resulting from your use of third-party sites
Your use of third-party websites is at your own risk and subject to their terms and policies.
15. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to our collection, use, and disclosure of your information as described in the Privacy Policy.
16. Electronic Communications
By using the Site, you consent to receive electronic communications from us, including:
- Order confirmations and shipping updates
- Account notifications
- Marketing communications (you may opt out)
- Policy updates
You agree that electronic communications satisfy any legal requirement for written communication.
17. Modifications to Site and Services
We reserve the right to:
- Modify, suspend, or discontinue any part of the Site at any time
- Change prices, features, or availability of products and services
- Update these Terms without prior notice
We are not liable for any modification, suspension, or discontinuation of the Site or services.
18. Governing Law and Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of India
- Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in Jalandhar, Punjab, India
19. Dispute Resolution
19.1 Informal Resolution
Before initiating formal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at support@cricketgear.in. We will attempt to resolve the dispute within 30 days.
19.2 Arbitration
If informal resolution fails, any dispute shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be:
- Conducted by a sole arbitrator appointed by CricketGear.in
- Held in Jalandhar, Punjab, India
- Conducted in English or Hindi
- Final and binding on both parties
19.3 Exceptions
The following disputes are not subject to arbitration:
- Intellectual property infringement claims
- Claims for injunctive relief
- Small claims court matters
20. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
21. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
22. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Cancellation, Returns & Refund Policy, constitute the entire agreement between you and CricketGear.in regarding your use of the Site.
23. Contact Us
For questions about these Terms, please contact us:
VRX Cricket Gear Enterprises
GSTIN: 03EJHPB3597R1ZN
Jalandhar, Punjab
Email: support@cricketgear.in
All disputes are subject to Jalandhar, Punjab jurisdiction only.